We filter your tap water so your body doesn’t have to.


Does a filter system restrict my water flow?

Many factors affect the flow rate of water. The size of pipe, the mains pressure, the quality of source water going through the filtration media etc.

It also depends on whether you are filtering just for drinking water or for the whole house.

For drinking water via a filtration system, filtered water will flow at a slightly slower rate than unfiltered water, because the filter media restricts the flow of the water. This restriction helps the filter trap unwanted contaminants. The slower flow rate allows the water more time to come in contact with the filter, thus optimizing the water treatment as the water flows through the carbon filter media and other contaminant-reducing additives. For this reason, it is suggested that consumers use filtered water for both drinking and cooking.

Of course, as more contaminants are trapped the flow rate is affected and this would be a sign to have your filter replaced.

For a whole of house system, although the principle is the same, modern technology allows for much greater tolerance, treatment effectiveness and even automated flushing of the systems for longevity

of media and convenience.

How often do I need to change my filters?

Generally filter changes are dependent on three factors, quality of your filter, volume of use and quality of your source water.

As we use only the best quality filters, the filters purchased from Water2water will depend on how water your household has consumed and the type of water we are treating.

Simply look out for the obvious telltale signs that your filter require attention – water beginning to taste awful and/or the flow has reduced quite considerably indicating a blockage.

I rent my home, what can you do for me?

Just because you rent doesn’t mean you have to go without purified drinking water! There are many options available to you based on your plumbing setup and of course how sensitive your landlord is. Many landlords these days are happy to value add their property by including or adding a filtration system for drinking water.

However if you have one of “those” landlords give us a call, there are solutions and we can help. You can start by checking out our Aquanet System.

If you are living in a flat or high rise apartment where kitchen space is a premium you really must have our Hi Flow System, check it out.

Of course, bottled water is always an alternative to tap (albeit a much pricier one), just remember that not every bottle comes “straight from the source.” Some bottled brands are simply purified tap water — or not even purified at all!

How does the filtration system connect under my sink?

Generally speaking if you have any of the following under your kitchen sink, it is a very simple thing to have a filtration system installed.

  1. Braided flexi hose visible under your sink.
  2. You have a dishwasher.
  3. You have exposed plumbing under your sink.

We have many options of filtration even for the most restricted of space.

I have Granite / Stone / Marble kitchen bench, does this incur additional charges?

Yes. To ensure that your investment in a top end kitchen bench is not compromised in any way, we employ a specialist driller to drill the required hole for your faucet.

What happens if you don’t drink enough water?

  1. You’re more likely to have health problems. Higher intake of water has been linked to lower chances of kidney stones, urinary and colon cancer and heart attacks.
  2. Your metabolism (the calories burned while at rest) rate stagnates. The more hydrated you are the better the metabolic rate.
  3. You eat more. A 2010 study of 45 adults funded by the Institute of Public Health & Water Research found that those who drank two 235ml glasses of water before each meal consumed 75-90 fewer calories while eating. (Over three months, water drinkers lost an average of 2.3kg more than the dieters who were parched)
  4. You look more wrinkled.
  5. You’re in a bad mood – dehydrated people are more likely to report feeling fatigued, confused, angry, depressed or tense.
  6. Etc! Etc! Etc!

What are the benefits of drinking water?

It’s no magic bullet, but the benefits of water are many.

In fact, drinking water is essential to your health.

Think of water as a nutrient your body needs that is present in liquids, plain water, and foods. All of these are essential daily to replace the large amounts of water lost each day from skin evaporation, breathing, urine, and stool, and these losses must be replaced daily for good health.

When your water intake does not equal your output, you can become dehydrated. Fluid losses are accentuated in warmer climates, during strenuous exercise, in high altitudes, and in older adults, whose sense of thirst may not be as sharp.

  1. Increases all brain functions.
  2. Helps weight loss – Water Can Help Control Calories
  3. Improves concentration levels and productivity.
  4. Water Helps Energize Muscles
  5. Water Helps Keep Skin Looking Good
  6. Water Helps Your Kidneys. Your kidneys do an amazing job of cleansing and ridding your body of toxins as long as your intake of fluids is adequate. If you chronically drink too little, you may be at higher risk for kidney stones, especially in warm climates.

Signs of Dehydration

  • Fatigue
  • Headache
  • Dizziness
  • Drowsiness
  • Muscle cramping
  • Nausea
  • Vomiting
  • Dark urine
  • Dry mouth
  • Chills
  • Flushed skin

What is a Micron Rating for a Filter?

Micron Rating

Relationship of Particle Sizes by Diameter

1 Micron = 1 Thousandth of a Millimeter
40 Microns = Visible with Magnification
40 to 90 Microns = Diameter of a Human Hair

A micron rating for a fluid filter is a generalized way of indicating the ability of the filter to remove contaminants by the size of the particles.

For example, a filter with a micron rating of 7 will filter out contaminants of 7 microns or larger and a filter with a micron rating of 3 will filter out contaminants of 3 microns or larger. Filter efficiency refers to a measurement of the filter’s retention efficiency.

What is in our drinking water?

The Water Authority is responsible for the supply of all of our drinking water. The drinking water from our taps is generally of good quality and is supposed to be regularly tested.

The Water Authority in WA adds fluoride and chlorine to our water supply schemes.

Fluoride is added to improve dental health. The dose rate is set by a steering committee which reports to the Minister for Health.

Chlorine is used as a disinfectant and provides lasting, effective protection from the water treatment plant to your tap. It is especially effective where long pipelines and high water temperatures increase the potential for growth of harmful organisms in our water.

Chlorine disinfectant is the primary disinfectant for drinking water in the world. There is concern in the scientific and regulatory community over the use of chlorine compounds to disinfect drinking water. This stems from the potential adverse health effects of the chemical by-products found in water as a result of their use.

When chlorine enters water it reacts chemically with any organic matter found in the water. There is always some organic matter in natural waters. By-products of this reaction include trihalomethanes (THMs) such as chloroform. The chemistry of the production of trihalomethanes is very complex and the health risks are not fully understood. Trihalomethanes are also believed to be cancer causing.

The benefits of pre-treatment of our water supply with chlorine far outweigh the risks associated with no treatment or less effective treatment. Without treating our drinking water we would continually be infected by disease causing microorganisms. Historically, many deaths, sickness and misery are associated with untreated water. There appears to be no feasible alternatives which do not carry health risks.

The ultimate quality of your drinking water can also be very dependent on many other factors such as type of pipe works in the delivery system including in your home, age of the delivery system, over chlorination etc

Who regulates our drinking water quality?

The Department of Health regulates drinking water quality in Western Australia. The Water Authority must ensure that they consistently supply water that complies with Australian Drinking Water Guidelines.

What brands do you service?

At Water2water we service multi brands which means that we can supply, repair and service just about any drinking water filtration system.  Our technicians are fully trained by many of the manufacturers like Zip, Billi, Waterways, Atlantis, Cuno, Everpure, Aquapro and many more.  Our technical team have a wealth of knowledge  and between them have over 70 years experience in the industry.

Do you rent Water Coolers and Water Filtration Systems?

Water2water have a large range of water filtration systems and water coolers for homes, offices and industrial sites for rent.  Our rental systems are fully maintained for you, we install and routinely attend to all servicing requirements.  Talk to our friendly team about your needs – for industrial sites we also supply units like ice machines, water softeners, UV systems and lots more.

Do you sell shower filters and bath filters?

We stock a range of high quality shower filters which can also be used a bath filters in most instances.  These are easy to install yourself and filter changes are also straight forward.  The shower filters are a great way to assist with dry hair and skin and for people with allergies or eczema.  Ask our team about them as they are tried and tested.

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Purify Yourself

If you require a convenient water source for teams of workers, we have the answer for every situation.

Call us at 1300 88 03 03